Our dedicated coffee trainers are masters of their craft and their primary aim is to teach passion!
Rather than have a one size fits all training program, we tailor our training to suit the needs of our clients and our client's baristas. Everyone is at a different stage of the barista journey and we believe that everyone making coffee needs to do it with passion, that’s why our training sessions include learning about the coffee bean itself and the process it's gone through to get to the coffee shop.
Ultimately our training goal is to get all baristas to make coffee with pride and passion, to understand their art form and learn to look after the equipment properly, pull perfect espressos, and create latte art. This is our aim from the outset.
Once each barista has received this training, (either on-site or at our training facility in Cardiff) we monitor their performance through our brand champion program.
We Work with Special Coffee
It’s a product of extensive care and dedication, passed down through the generations. We honor that work by interfering as little as possible, roasting carefully to bring out all the flavors. In this way, each coffee can tell its own story – colored by its own heritage.
For more than 30 years, we’ve been captivated by coffee. You can see this in our love for Great Coffee, our belief in the Best Barista Equipment and Professional Coffee Machines, and the Passionate Service we provide every day.
In 1985 we started off when Bernard Devenish began selling coffee in Bristol. It was then we learned the incredible importance of quality in coffee and in customer service. These lessons helped us grow and develop every year since then and are just as important to us now as they have ever been. We all know that coffee is made to be shared and everything we know and do, comes from sharing our passion and knowledge and from the hard-working farmers, baristas, and businesses who have shared their knowledge and vision with us. This 30-year partnership with our customers, suppliers, and industry experts means we can give you a breadth of knowledge, experience, and enthusiasm that we proudly believe is unparalleled.
Our Sustainable Sourcing Promise
Our commitment is to bring you the ultimate coffee experience, one that is responsibly produced, from seed to cup. This is not merely ideology. This is everyday practice.
Every coffee has:
Specific Social Impact in each region.
Sustainable environmental practices in place.
Tractability directly to specific farms or community of farms (co-operative).
You will learn some fun facts and even a little bit of science about your favourite drink from Gavin, who has been a professional barista for over 20 years. He will explain the differences in techniques used to make the perfect coffee, advise you on what will work best for you at home and even how
This was our main motivation for setting up our Coffee Academy. Providing the educational courses necessary to ensure our customers understand how to work with coffee.
maybe your staff need a little refresher or another set of eyes to tighten things up. we can help.
These sessions are designed for home enthusiasts, not professional baristas
We work with you on delivering a great tasting cup of coffee; we train you and your staff on all the knowledge and skills they require, from origin information, espresso extraction and milk steaming.
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