This qualification is ideal for any individual who requires conflict resolution training, particularly if they are likely to encounter a conflict situation in the workplace.
This qualification is ideal for any individual who requires conflict resolution training, particularly if they are likely to encounter a conflict situation in the workplace.
An individual can find themselves in a conflict situation in a variety of roles, particularly those which involve them dealing with customers or the general public.
The completion of a conflict resolution training course, resulting in this qualification, will give learners the knowledge of how to reduce potential conflict through communication, manage unrealistic expectations and identify the factors that influence human responses in conflict situations.
The Launch Group has a long history of designing such programmes for a number of high profile clients in industries such as:
Aviation
Facilities
Defence
Hospitality
Rail
Our programmes blend classroom learning with on the job work experience, ensuring individuals complete the programme with a fresh set of work-related skills and experience.
Often accredited, our programme participants learn new-age employability skills and learn how to approach the modern job market.
Most importantly, the individuals gain momentum, confidence and the know-how to move themselves forward in to employment.
This is either a 3.5-hour workshop or a one-day course, designed for your operational environment. Giving the learner a knowledge base to recognise various aspects of conflict and to understand different methods and tactics to effectively manage and resolve conflict situations.
Conflict is a word that conjures up many emotions. It is something that most people would prefer to avoid, if possible. Work can be an emotive place. Positive relationships can make your life at work exciting, motivating and challenging, whilst relationships that do not hold value to you could make
Learn how to identify and manage conflict in the workplace using resolution strategies to minimise impact on this 1-day, 5-star rated course.
Conflict Resolution Course Is Offered By Arhine Solutions Limited
Difficult conversations are an unfortunate part of the job for managers and team leaders – tackling negative or sensitive issues, normally relating to performance or behaviour, particularly those which may have built up over time or may trigger an emotional response in both people involved in the...
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