This course covers the theoretical aspects of conflict resolution and de-escalation in the workplace. It equips learners to understand common causes and the different stages of conflict, the legal use of force in the workplace and the importance of accurate reporting. Learners are given the skills r
DurationConflict Resolution and De-escalation
This course covers the theoretical aspects of conflict resolution and de-escalation in the workplace. It equips learners to understand common causes and the different stages of conflict, the legal use of force in the workplace and the importance of accurate reporting. Learners are given the skills required to de-escalate situations using appropriate communication skills.
KSS Training
Qualified Professionals
The trainers at KSS Training are qualified professionals and registered with national bodies.
Experience Professionals
The trainers have years of clinical and teaching experience in the NHS, independent care provider and educational institutions.
Bespoke Training
Training sessions can be bespoke and tailored to your needs. Delivered nationwide, at your team base or live online webinar.
Cost Effective
We provide cost effective training packages to meet the needs of your service, whether you are an organisation or individual.
Learn how to identify and manage conflict in the workplace using resolution strategies to minimise impact on this 1-day, 5-star rated course.
The objective of this course is to develop techniques for dealing with conflict and to understand the nature of and the necessity of conflict. Wherever you work, whatever you do there is always the possibility for conflict. Many people find conflict extremely difficult to deal with and often shy a...
Dealing with difficult people or situations can be the most challenging aspect owners and managers need to handle. Often these are put in the ‘too hard to do pile’ and managers may put off the conversations they know they need to have.
We offer a flexible approach in delivering training ensuring all individuals and businesses are receiving training at the appropriate pace and timescale to suit. We work with many companies within Gloucestershire and throughout England. See what they have to say about us:
Conflict Management course is offered by Northern Skills Group. Our team have excellent knowledge and understanding in many industry sectors and have the right tools to create a tailored training solution for your business.
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