This course covers the theoretical aspects of conflict resolution and de-escalation in the workplace. It equips learners to understand common causes and the different stages of conflict, the legal use of force in the workplace and the importance of accurate reporting. Learners are given the skills r
DurationConflict Resolution and De-escalation
This course covers the theoretical aspects of conflict resolution and de-escalation in the workplace. It equips learners to understand common causes and the different stages of conflict, the legal use of force in the workplace and the importance of accurate reporting. Learners are given the skills required to de-escalate situations using appropriate communication skills.
KSS Training
Qualified Professionals
The trainers at KSS Training are qualified professionals and registered with national bodies.
Experience Professionals
The trainers have years of clinical and teaching experience in the NHS, independent care provider and educational institutions.
Bespoke Training
Training sessions can be bespoke and tailored to your needs. Delivered nationwide, at your team base or live online webinar.
Cost Effective
We provide cost effective training packages to meet the needs of your service, whether you are an organisation or individual.
It can be a useful qualification for individuals who would like a better understanding of how to prevent conflict situations arising and feel more confident in being able to deal with situations if they arise.
The Level 3 Delivering Conflict Management Security Training Course in Luton offered by Amzia Training is an accredited qualification designed to meet the requirements of trainers who aim to provide scenario-based conflict management training.
Conflicts can be hard. We get so emotional that sometimes we feel we can’t take it at all.
This 1 day workshop will take delegates through the tools and skills required to deal with conflict and people who are behaving in a difficult manner. These people and situations present regular and significant challenges to managers as well as team productivity and require skill to resolve effecti...
Conflict is unavoidable at work but in this session we will show you how conflict can actually result in positive outcomes if handled well. It can be the chance to get to the heart of a problem – rather than skimming the surface – and an opportunity to learn more about ourselves and others.
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