Excellence in customer service is integral to an organisation’s strategy and planning – it is not just about the standards, systems, products and services an organisation has to offer, it’s also about the attitudes, knowledge and skills of the people who work within the business.
DurationExcellence in customer service is integral to an organisation’s strategy and planning – it is not just about the standards, systems, products and services an organisation has to offer, it’s also about the attitudes, knowledge and skills of the people who work within the business.
Comprising of 4 x 2.5 hour modules on a fortnightly basis, the Exceptional Customer Service course is delivered through a blend of different learning experiences to produce meaningful results.
Customers are the most important person in any business; they are the lifeblood of the business. In fact the customer is the end goal of business, since it is the customer who pays for supply and creates demand. Meeting the wants, needs and expectations of the customer is the overriding purpose of the work of every employee in every organisation.
This course supports the planning and implementation of goals to improve personal and your teams customer service performance – delivering an identifiable Return on Investment for the employer.
Leadership Management Australia (LMA) has been creating exceptional results through people for over 45 years.
LMA is an Australasian business that works with organisations to boost their bottom line by:
Developing the leadership of their key people
Improving their employees’ performance and productivity
LMA courses have already enhanced the leadership skills, team dynamics, performance, productivity and sales skills of over 130,000 people from thousands of organisations across Australia and New Zealand.
At LMA, we don’t train people – we develop them through our unique development process – and there’s a massive difference.
Information received through traditional training methods is quickly forgotten. However, if you can actually change and improve the way people think, work, interact and live, their value to your organisation will continue to grow indefinitely.
This course gives managers a clear approach to manage customer service in a professional way that meets customer needs while using an appropriate level of resources.
For any business, its customer or client base is the lifeblood of its success. When you actively develop solid, lasting relationships with individuals or other companies, it can lead to increases in revenue, as well as the creation of a strong reputation.
Customer Service course is offered by Hanmac Pty Ltd. Short courses are a great way to fill the gaps in your knowledge and give you a competitive edge when it comes to job promotions. As technology evolves systems, programs and practices change, making it critical for workers to refresh their skil...
The Customer Service course is focused on the customer service and selling skills/techniques commonly used in the Retail/Hospitality and Tourism sector.
This course is for adult learners who are interested in the course content for general knowledge, or for those working with groups, either in the community or the workplace
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UAE, UK, USA, India and South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore