The goal of service goes beyond the actual support offered to the customer. It is about creating customer delight and building a strong relationship leading to brand loyalty. This creates a strong dynamic in the market that bests any promotional activity.
DurationThe goal of service goes beyond the actual support offered to the customer. It is about creating customer delight and building a strong relationship leading to brand loyalty. This creates a strong dynamic in the market that bests any promotional activity.
Our service excellence programs are aligned to our proprietary competency framework formulated for delivering a long-term increase in sales and customer loyalty.
The shift in attitude, knowledge and skills as a result of this program creates loyalty inducing magic moments for customers. It also empowers service staff with tools and technology that improves engagement and relationships with customers.
The service training & excellence programs deliver learning content through a blended mode with a mix of mediums such as self-read material, classroom training, digital learning, and coaching.
The training program provides advanced customer service tips to make meaningful and lasting first impressions while enabling your service reps to provide memorable customer experiences.
Our new-age learning solutions, powered by best-in-class technology, deliver measurable business and individual impact. Centum expertise helps organizations drive employee productivity.
Develop a pipeline of future leaders, and craft customized learning journeys. Our work also involves integrating livelihood skilling and capability development into an organisation's CSR strategy.
Telephone Etiquette course is offered by Skill Up Global. Soft skills are the most important skills required for anyone to be successful in life be it the confidence to face people, fearlessly to deal with difficult situation or just to be effective in everything you do in life.
Building Customer Rapport Course is offered by Dishah Consultants. In the dynamic world of business, customer service is a linchpin of success. Exceptional customer service not only satisfies customers but also builds loyalty and drives business growth.
Customer Service Skills training is offered by Sales Training Experts for all skill level. Our process of training, from start to finish, is unique. We commit a significant amount of time tailoring Training Programs to fit our clients' objectives and needs
Our course is strategic to help call center professionals like you learn the best practices and techniques for conducting customer inquiries, handling difficult situations, and attaining customer fulfillment.
Telephone Skills course is offered by Global Skills Academy. Soft skills help an individual to perform better in life, interact more efficiently with others and have better personal attributes.
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