The goal of service goes beyond the actual support offered to the customer. It is about creating customer delight and building a strong relationship leading to brand loyalty. This creates a strong dynamic in the market that bests any promotional activity.
DurationThe goal of service goes beyond the actual support offered to the customer. It is about creating customer delight and building a strong relationship leading to brand loyalty. This creates a strong dynamic in the market that bests any promotional activity.
Our service excellence programs are aligned to our proprietary competency framework formulated for delivering a long-term increase in sales and customer loyalty.
The shift in attitude, knowledge and skills as a result of this program creates loyalty inducing magic moments for customers. It also empowers service staff with tools and technology that improves engagement and relationships with customers.
The service training & excellence programs deliver learning content through a blended mode with a mix of mediums such as self-read material, classroom training, digital learning, and coaching.
The training program provides advanced customer service tips to make meaningful and lasting first impressions while enabling your service reps to provide memorable customer experiences.
Our new-age learning solutions, powered by best-in-class technology, deliver measurable business and individual impact. Centum expertise helps organizations drive employee productivity.
Develop a pipeline of future leaders, and craft customized learning journeys. Our work also involves integrating livelihood skilling and capability development into an organisation's CSR strategy.
The food and beverage industry is changing its trends over time. The requirements and expectations of the consumers are also increasing. This has given rise to several new jobs and niches with professional education and training to comply with the new demands.
Enjoy exclusive access to engaging lessons you can share with employees to improve their call center skills. Including these lessons in your corporate training sessions can help employees strengthen interactions with customers, understand digital customer service and improve customer satisfaction.
Cell Phone Etiquette course is offered by Yashika Skill Development Pvt Ltd. Image is the key to make a difference.
Get the Best institute based training for Professional BPO Call Center and get Certified Diploma and certificate in Yamuna vihar, Uttam nagar and Delhi NCR with 100% confidence boosting skills upgradation.
Telephone Etiquette for Business brings telephone etiquette rules and telephone etiquettes and manners for Bodhih’s workshop on telephone etiquette in business communication.
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