The Frontline Management Institute (FMI) is a family owned Australian business specialising in management and leadership development through training, coaching, program design and certification. We support people through their development process and create engaging, practical and relevant learning solutions.
FMI was established in 1998 and has delivered a range of learning and development solutions throughout Australia and globally that have empowered leaders and managers to be their best whilst also ensuring organisations achieve a healthy return on investment.
We have a team of in-house learning and development experts led by Directors Larry and Ruby Lucas.
FMI is a Division of Network One Communications, which is a specialist training and management development organisation with extensive experience since 1986 in developing training for specific organisations and needs, such as developing the highly successful training for the 15,000 transport volunteers and drivers in the Sydney Olympic Games.
This course is designed to help supervisors and team leaders become more efficient and effective at their role.
This course is designed specifically for people who are new or transitioning into a supervisor or team leader role.
This practical leadership course helps leaders and potential leaders implement leadership practices that lead to success for themselves, their team and their organisation.
This course gives managers a clear approach to manage customer service in a professional way that meets customer needs while using an appropriate level of resources.
This course provides a practical approach to effective business writing skills that enables clear communication and achieves the desired results from the reader.
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