Newcastle College

This Customer Service Practitioner apprenticeship will support you in delivering high quality service to customers, including one-off or routine contacts, dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, aftercare, service recovery and ga...

From handling and preparation to temperature and storage... would you like to become qualified in Food safety for Catering? This one day course has been developed in line with current industry standards to ensure you're workplace ready!

This AAT (Association of Accounting Technicians) Foundation course is an entry-level accounting qualification, ideal for anyone who is seeking an introduction to basic accounting principles and skills.

This Bookkeeping course is ideal for anyone looking to learn basic accounting skills including single-entry bookkeeping, as well as learning about the wider business environment. You don’t need any previous accounting experience or qualifications, just a willingness to learn!

A good website design is key to making a good first impression! This Introduction to Web Design course is ideal for anyone who would like to gain an understanding of how to put together their own website, and how to make it look professional.