About
Our focus is on helping our customers in the area of New Business Development and Account Management. We help you win new business and retain existing customers. This is achieved through improving the Skills, Knowledge and Attitudes (Culture) of existing people across the whole organisation and improving the selection process used for new recruits joining the business.
People Development
In today’s fast-moving, ever-changing markets, customers are significantly more demanding and their expectations are continually on the rise.
To help bring results in today’s tough business environment for our customers, we develop and improve the Skills, Knowledge and Attitudes (Culture) of existing people across the whole organisation by developing training and coaching programmes that focus not only on improving performance in the short term, but achieve sustained levels of ‘excellence’ in the longer term.
Recruitment Support
A key part of Xel’s overall service is not only providing highly effective training and development programmes for existing members of the team but also to support our customers by ensuring that they have the ‘right’ people in the ‘right’ roles through advising on restructuring and/or by providing highly effective recruitment services and consultancy in key areas such as Personality Profiling, Aptitude Testing, Defining Job and People Profiles, Conducting Final Interviews of short listed candidates and Writing Job Descriptions.
This Master Class is aimed at anyone at any level within the organisation who wish to gain control of their working life in an environment of ever increasing demands and pressures.
This Master Class is suitable for Managers, Supervisors, Salespeople & Customer Service Staff; in fact anyone that needs to improve their communication skills with customers or work colleagues.
This practical course is designed to help participants to better understand, manage, and prevent stress, allowing them to find solutions, use the tools available, perform at their own optimum level and to enjoy their work and life that much more.
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