TOP 10 CUSTOMER SERVICE COURSES IN ADELAIDE, AUSTRALIA

The course you need in order to know a little bit of everything about the job of customer service agent!

Customer Service course is offered by Time Education & Training. We are your partner in the learning journey, providing an environment that promotes belief, confidence and capability to achieve your true potential. Knowledge converted immediately into practical workplace application

Excellence in customer service is integral to an organisation’s strategy and planning – it is not just about the standards, systems, products and services an organisation has to offer, it’s also about the attitudes, knowledge and skills of the people who work within the business.

Sales And Customer Service training is offered by Drake Training. Drake Training and our partners provide customized training covering the full suite of Microsoft Desktop Applications at Foundations, Intermediate and Advanced Levels.

This course has either written or oral supervised assessment. Students will require access to Skype video chat for assessment purposes.

Understand the IT Business Relationship Organizational Model to discover how to form a true partnership between the service provider and business units

Handle the most difficult customers with confidence and care—and build an unparalleled customer service reputation. Are you unsure how to handle angry customers? Finding your approach only escalates aggression?