Conflict management training can help individuals to handle difficult conversations, disagreements, and conflict situations in a constructive way.
Conflict Management
Learn effective conflict management techniques and conflict resolution skills to address conflict situations in the workplace.
Conflict Management Skills Training
Conflict management training can help individuals to handle difficult conversations, disagreements, and conflict situations in a constructive way.
This type of conflict resolution training can improve communication skills and help people resolve disputes without resorting to violence or other negative behaviours. By learning how to navigate difficult conversations, individuals can improve their relationships and achieve successful outcomes.
Learning Outcomes
Participants in this conflict management training course will learn was conflict is, different conflict resolution strategies to deal with it and how conflict develops. they will also discuss what skills are needed to handle conflict successfully and they will learn principles of conflict resolution
Discuss what conflict is, how it develops, and the different types of conflict.
Identify methods and strategies to manage conflict.
Identify the skills needed to deal with conflict effectively.
Outline the steps of a conflict resolution plan.
About us
At NorthStar Leadership Training, our goal is to help business leaders to close the leadership gap by building leadership capacity.
Learn about us and find out why NorthStar Leadership Training has a unique approach to learning that will bring long-lasting improvements to your leadership capacity so you can have an engaged and developed workforce
Who Are NorthStar Leadership Training?
We are a UK provider of Leadership training and personal development courses based in Preston, Lancashire. We deliver training all over the UK and sometimes even further. We have a passion for inspiring excellence through learning and have a reputation for engagement and results on our courses.
However, We really would like to start by asking who you are
For us, understanding your goals is an essential part of designing our training courses. By getting to know you, we can help our training courses address your needs most effectively. we can ensure our training courses gain maximum impact in your company.
We make sure that our training courses do what they are meant to do, every time in helping you reach your goals.
Our methods work well for organisations who are looking to build their leadership capacity and boost their performance.
Why We Get Results
One of the most significant reasons why our clients choose us as their training provider is that we're able to adapt our courses to meet their needs and address their specific requirements
We Walk The Walk
Our learning consultants aren’t all talk, they all can walk the walk as they have all come from the business world with extensive experience in leading teams all the way up to senior management level.
These natural problem solvers are a priceless resource and we encourage you to take advantage of their skills and competencies, ask them to address YOUR specific challenges.
We Are In It For The Long Term
We are not a training provider who is just going to take your money and run. Instead, We see our training as a small part of a bigger picture of support which includes mentoring and coaching, We show you tools for bringing practical learning into the workplace. In our view, this is what brings the best results.
On this one day course, delegates will explore the causes of conflict within the surgical workplace and learn about different strategies to address this. This will include how to have difficult conversations, the art of negotiation and how to approach a challenging situation. This date is specifi...
This one day workshop will help you to understand the human processes that lead to conflict situations and difficult conversations with staff and colleagues in the workplace. Such situations are invariably stressful. This day looks at how to devise new strategies to manage such conflict in the futu...
Not ready to commit to a full apprenticeship programme? We can design a schedule around the aspirations of your business, from standalone sessions to a complete skills development plan.
This course gives you an understanding of problem-solving. It covers how to recognise a problem, the effects and how to plan a solution to solve the problem.
This course is for anyone who deals with customers on a face-to-face basis or over the telephone. It is designed especially for those with responsibility for ensuring customer issues are dealt with promptly, politely, fairly and firmly.
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