This regulated qualification is ideal for anyone who requires training in conflict management. It is appropriate for a wide range of sectors and suitable for anyone with a customer-facing role dealing with service users or the public.
DurationConflict Management
This regulated qualification is ideal for anyone who requires training in conflict management. It is appropriate for a wide range of sectors and suitable for anyone with a customer-facing role dealing with service users or the public.
It is also a valuable qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and who would like to gain more confidence in being able to deal with conflict situations.
About Us
At Total Perspectives, we provide top-quality Training, Consulting, E-Learning and LMS solutions to help individuals and organisations achieve their full potential.
Whether you’re looking to advance your career, grow your business, or enhance your skills, Total Perspectives supports you at every step.
Elevate Your Employability With SIA Licence
With our expert trainers and interactive learning modules, you’ll gain the knowledge and skills to provide adequate security services and succeed in a dynamic and rewarding field.
Our programme covers everything from security’s legal and ethical aspects to risk assessment, conflict management, and physical intervention techniques. Join the ranks of licensed professionals today and unlock a world of opportunities with Total Perspectives’ SIA Licence training program.
This course is suitable for businesses and individuals who are customer facing or those who deal directly with members of the public.
Challenging conversations – a look at how these can be managed
This practical and engaging 1 day programme will provide you with everything you need to manage conflict effectively back in the workplace.
Handling calls from distressed individuals can be challenging and stressful. Call handlers may be exposed to intense emotions such as anger, frustration, sadness, or anxiety. Regularly dealing with calls of this nature can lead to emotional exhaustion, compassion fatigue, or heightened stress level...
Right Track Training was founded to help people acquire more skills in their fields of business or software skills to expand into new areas of expertise successfully.
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