This regulated qualification is ideal for anyone who requires training in conflict management. It is appropriate for a wide range of sectors and suitable for anyone with a customer-facing role dealing with service users or the public.
DurationConflict Management
This regulated qualification is ideal for anyone who requires training in conflict management. It is appropriate for a wide range of sectors and suitable for anyone with a customer-facing role dealing with service users or the public.
It is also a valuable qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and who would like to gain more confidence in being able to deal with conflict situations.
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During this course we will explore different types of conflicts and the best methods of avoiding or resolving conflict. We will look at conflicts between staff and patients and also between colleagues.
This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can adopt, at work and in your personal life.
This Conflict Management course provides learners with the knowledge and skills to safely manage conflict in the workplace. It examines how to prevent, deal with and report confrontation.
Firstly we must appreciate that conflict in the workplace is inevitable. Nevertheless, this isn’t a bad thing. In fact, it is simply part of day-to-day working life
Safe and Trained are experienced at supporting your business and its people deal with conflict incidents. In addition to this, it provides participants of our courses with the skills and confidence to deal with conflict resolution.
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