Additional benefits of a qualified workforce include – Improve safety at work, increased in confidence for front line staff, improve public / client relations, reduce the risk and effects of violence and aggression.
DurationConflict Resolution and Personal Safety
Fully accredited OfQual (QCF) One-day training event designed to improve safety and reduce the effects of conflict at work.
Additional benefits of a qualified workforce include – Improve safety at work, increased in confidence for front line staff, improve public / client relations, reduce the risk and effects of violence and aggression.
Target Groups
All levels office and field based persons in direct contact with others.
About Us
CDP Training & Development Ltd. was formed by owner Chris Williams 20 years ago to offer value for money, professional training and qualifications, as a small business we are able to offer the same level of qualifications as larger organisations at a fraction of the cost with the benefit of direct contact with the owners who are also trainers - when you call we will always know who you are and how to help you .... a growing number of national companies work with us preferring this level of flexibility and service.
CDP are a nationally accredited teacher / trainer qualification centre, many individuals, company training teams, even other training providers have gained their national training qualifications with us.
What to expect
Nationally accredited trainers with ‘hands on’ working experience
Friendly delivery of courses and work skills that relate to the `real world’
Full data base, backup support and advice service
The latest updated training material and techniques
All contact is direct with our owners and trainers
Pro Courses helps people living in the UK find nearby training courses. Locate a course that fits your schedule and reserve your seat online. As an instructor for another curriculum, you may apply to become an instructor for ProTrainings and will then be granted access to list your courses on the w...
Conflict can have an adverse impact on our relationships and the world around us at both a micro and macro level, but does it have its place? Conflict can open our eyes to new ways of thinking, deepen relationships, promote organisational vitality and help us verbalize our needs.
“Conflict Management and Organisational Change” This training is intended to help individuals and groups recognise and work through their differences to achieve peace. The workplace is where this advice is most applicable, although the concepts apply wherever.
This course enables staff at risk of workplace violence or aggression to raise their awareness of the potential management strategies. Providing the knowledge, skills & understanding of an approved Conflict Resolution Model.
It can be a useful qualification for individuals who would like a better understanding of how to prevent conflict situations arising and feel more confident in being able to deal with situations if they arise.
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