Additional benefits of a qualified workforce include – Improve safety at work, increased in confidence for front line staff, improve public / client relations, reduce the risk and effects of violence and aggression.
DurationConflict Resolution and Personal Safety
Fully accredited OfQual (QCF) One-day training event designed to improve safety and reduce the effects of conflict at work.
Additional benefits of a qualified workforce include – Improve safety at work, increased in confidence for front line staff, improve public / client relations, reduce the risk and effects of violence and aggression.
Target Groups
All levels office and field based persons in direct contact with others.
About Us
CDP Training & Development Ltd. was formed by owner Chris Williams 20 years ago to offer value for money, professional training and qualifications, as a small business we are able to offer the same level of qualifications as larger organisations at a fraction of the cost with the benefit of direct contact with the owners who are also trainers - when you call we will always know who you are and how to help you .... a growing number of national companies work with us preferring this level of flexibility and service.
CDP are a nationally accredited teacher / trainer qualification centre, many individuals, company training teams, even other training providers have gained their national training qualifications with us.
What to expect
Nationally accredited trainers with ‘hands on’ working experience
Friendly delivery of courses and work skills that relate to the `real world’
Full data base, backup support and advice service
The latest updated training material and techniques
All contact is direct with our owners and trainers
This interactive workshop is focused on the skills to help managers feel and be more confident in tackling uncomfortable situations, view conflict as less of a threat and accept that at times, inevitably, human interactions go wrong.
Dealing with Conflict Course Is Offered By Empower Development
Conflict resolution training is vital for anyone working in an industry where conflict can escalate quickly, including those in close protection and security bodyguard roles, personal security guards, or vehicle removal personnel. Conflict can build up slowly or suddenly and our conflict management
This workshop looks to uncover the main causes of conflict, particularly in the workplace, with the overall aim of helping delegates to become more proactive in how they manage potential conflict before it becomes actual conflict.
I provide the chance for clients to receive very personal one to one support and care.
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