This course is suitable for businesses and individuals who are customer facing or those who deal directly with members of the public.
Conflict Resolution
This course is suitable for businesses and individuals who are customer facing or those who deal directly with members of the public. We offer bespoke courses based on the World Health Organisation model used by the NHS.
Who Should Attend?
Any doctors, those in dental surgeries, education providers, and those who deal with the public sector will benefit the most from this course.
Pricing
The cost per participant for this course is £80, which includes a lunch on the day. Please note that no refunds will be issued if the participant cancels seven working days before the course start date.
About Developing U
Developing U is a specialist training provider primarily located in Bletchley, Milton Keynes, with a second training facility based in Burslem, Stoke-on-Trent. We offer a wide range of training options, from bespoke and online courses, to apprenticeship programmes, traineeships and workshops. We also offer adult learning opportunities across many industry sectors, with new training options being added continuously.
Developing U is a part of the Penderson’s Group, who specialise in rail and plant industry training, and as such we offer courses in these areas. Please visit our ’Sectors’ page for the full range of industries we provide training courses for, and for our current selection of courses. If you would like further information on the Penderson’s group,
Our staff are fully-qualified to support our learners and their employers, with assessors available to aid with on-the-job assessments. All training options that we offer are nationally recognised, with courses from City and Guilds, EAL and VTCT all available.
We are also able to provide advice related to course funding, alongside discussions on what training option will suit your needs best. We pride ourselves on providing a high quality education to all our learners, whilst establishing great business to business relationships.
This course is designed to equip the learner with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.
During this course we will explore different types of conflicts and the best methods of avoiding or resolving conflict. We will look at conflicts between staff and patients and also between colleagues.
Our highly skilled and experienced staff are the key to our success and we have successfully built our client base to include,
This Conflict Management course explores the various causes of conflict within the workplace and gives practical tools to help resolve conflict in a positive and productive way
Safe and Trained are experienced at supporting your business and its people deal with conflict incidents. In addition to this, it provides participants of our courses with the skills and confidence to deal with conflict resolution.
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