This course is suitable for businesses and individuals who are customer facing or those who deal directly with members of the public.
DurationConflict Resolution
This course is suitable for businesses and individuals who are customer facing or those who deal directly with members of the public. We offer bespoke courses based on the World Health Organisation model used by the NHS.
Who Should Attend?
Any doctors, those in dental surgeries, education providers, and those who deal with the public sector will benefit the most from this course.
Pricing
The cost per participant for this course is £80, which includes a lunch on the day. Please note that no refunds will be issued if the participant cancels seven working days before the course start date.
About Developing U
Developing U is a specialist training provider primarily located in Bletchley, Milton Keynes, with a second training facility based in Burslem, Stoke-on-Trent. We offer a wide range of training options, from bespoke and online courses, to apprenticeship programmes, traineeships and workshops. We also offer adult learning opportunities across many industry sectors, with new training options being added continuously.
Developing U is a part of the Penderson’s Group, who specialise in rail and plant industry training, and as such we offer courses in these areas. Please visit our ’Sectors’ page for the full range of industries we provide training courses for, and for our current selection of courses. If you would like further information on the Penderson’s group,
Our staff are fully-qualified to support our learners and their employers, with assessors available to aid with on-the-job assessments. All training options that we offer are nationally recognised, with courses from City and Guilds, EAL and VTCT all available.
We are also able to provide advice related to course funding, alongside discussions on what training option will suit your needs best. We pride ourselves on providing a high quality education to all our learners, whilst establishing great business to business relationships.
Intrapersonal conflict can be destructive, as it’s the internal conflict within yourself that can prevent you from having a healthy and happy outlook on life and positive relationships with those around you.
Using various strategies and techniques based around communication skills to help prevent potentially dangerous situations from occurring or escalating.
We offer a flexible approach in delivering training ensuring all individuals and businesses are receiving training at the appropriate pace and timescale to suit.  We work with many companies within Gloucestershire and throughout England. See what they have to say about us:
It’s not possible for everyone to agree all the time. It’s important to learn how to manage disagreements so that they do not harm relationships. By learning skills to manage conflict, you can approach disagreements with confidence to enable you to manage your relationships.
This practical workshop is designed for all managers and team members and will provide participants with an understanding of how and why conflicts occur and how to manage them effectively.
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