This course is suitable for businesses and individuals who are customer facing or those who deal directly with members of the public.
DurationConflict Resolution
This course is suitable for businesses and individuals who are customer facing or those who deal directly with members of the public. We offer bespoke courses based on the World Health Organisation model used by the NHS.
Who Should Attend?
Any doctors, those in dental surgeries, education providers, and those who deal with the public sector will benefit the most from this course.
Pricing
The cost per participant for this course is £80, which includes a lunch on the day. Please note that no refunds will be issued if the participant cancels seven working days before the course start date.
About Developing U
Developing U is a specialist training provider primarily located in Bletchley, Milton Keynes, with a second training facility based in Burslem, Stoke-on-Trent. We offer a wide range of training options, from bespoke and online courses, to apprenticeship programmes, traineeships and workshops. We also offer adult learning opportunities across many industry sectors, with new training options being added continuously.
Developing U is a part of the Penderson’s Group, who specialise in rail and plant industry training, and as such we offer courses in these areas. Please visit our ’Sectors’ page for the full range of industries we provide training courses for, and for our current selection of courses. If you would like further information on the Penderson’s group,
Our staff are fully-qualified to support our learners and their employers, with assessors available to aid with on-the-job assessments. All training options that we offer are nationally recognised, with courses from City and Guilds, EAL and VTCT all available.
We are also able to provide advice related to course funding, alongside discussions on what training option will suit your needs best. We pride ourselves on providing a high quality education to all our learners, whilst establishing great business to business relationships.
The Level 3 Delivering Conflict Management Security Training Course in Luton offered by Amzia Training is an accredited qualification designed to meet the requirements of trainers who aim to provide scenario-based conflict management training.
This course will identify methods of dealing with different people and situations involving clients, colleagues and the general public
The Conflict Management training course clearly sets out the legal and statutory requirements for colleagues personal safety. All candidates will learn a tool box of strategies to assist them in managing challenging behaviour and aggression.
our team will work with you to understand your specific and unique training requirements.
Conflict is unavoidable at work but in this session we will show you how conflict can actually result in positive outcomes if handled well. It can be the chance to get to the heart of a problem – rather than skimming the surface – and an opportunity to learn more about ourselves and others.
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