. This course will provide you with a practical toolkit to negotiate with confidence in any scenario. Led by an expert negotiator and author, you will take part in virtual workshops, interspersed with action learning to build your confidence and tools to negotiate in both formal and informal contex
DurationNegotiate with confidence in any context. Negotiation is a critical skill for all professionals. From formal negotiation settings and sales deals to informal discussions and meetings, negotiation skills can help you achieve business results. This course will provide you with a practical toolkit to negotiate with confidence in any scenario.
Led by an expert negotiator and author, you will take part in virtual workshops, interspersed with action learning to build your confidence and tools to negotiate in both formal and informal contexts.
Over three weeks, you will take part in online learning and live workshops. You will utilise The AGSM Navigator, a custom-built platform designed to work with your existing social and communication tools like Zoom.
Key Learning Outcomes:
Led by an expert negotiator and renowned author, you will build your negotiation toolkit to:
Prepare for a range of negotiation settings
Understand, evaluate and apply the right strategy for the situation
Present with confidence and adapt your technique to any scenario
Increase self-awareness to manage emotional responses and conflict
Use persuasion and influencing techniques
Identify opportunities and maximise value for both parties
Build stronger stakeholder relationships
UNSW is a founding member of the prestigious Group of Eight research-intensive universities in Australia and a member of the Universitas 21 international consortium.
We are renowned for the quality of our graduates and our commitment to new and creative approaches to education and research.
Our motto – Scientia Manu et Mente ("Knowledge by Hand and Mind") – encapsulates the University's central philosophy of balancing the practical and the scholarly.
Established in 1949, UNSW has expanded rapidly and now has close to 56,000 students, including more than 14,000 international students from over 130 different countries.
UNSW is one of the top 50 universities in the world. In 2017, we were ranked 45th in the QS World University Rankings.
Today’s marketplace is highly competitive and every organisation is looking for a larger share of the market. In an economy where the customer is king, how do your sales representatives pitch the features and benefits of the products and services they sell?
In the 7 Skills for Sales Success course, you will work through challenge scenarios around each skill, recording progress in the provided toolkit so you can review regularly to document new customer information, new techniques and strategies, and new development goals to further boost your sales ca...
Poor sales negotiating may be costing you as much as 50% of your net profit? Economic uncertainty has taught customers to push hard on price and terms, and even relatively receptive buyers use aggressive negotiation techniques.
Invest in your knowledge and understanding of sales and customer service to close more sales (and higher ticket sales), sell sooner, build profitable relationships, and keep customers happy.
Certificate III in Business to Business Sales prepares students for a variety of roles across Australia's diverse and exciting retail industry.
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