About
Julie Biddle Associates has been established since 2004 and trains throughout the UK. Prior to this Julie worked and managed teams in manufacturing, media and the service sector so has a good understanding of man management , customers and work challenges! Sales training is one of her passions!
Clients are from a wide range of industries including, manufacturing, IT, recruitment, logistics, print, service and the public sector.
We are passionate about people development and pride ourselves on delivering practical, common-sense solutions that can easily be applied back in the work environment.
Our approach is very flexible so if it’s a quick sales refresher or an in depth development programme we can provide the right solution. We offer sales training for beginners up to the more experienced sales people.
Ongoing support is key and in order to get the best return from your investment we believe in staying with you after the event and providing motivation, guidance and back up.
We can also carry out Mystery Shopper exercises so you can assess your customer experience before we put the programme toget
How often do we say or hear “there never seems to be enough hours in the day ”?! Everyone has the same amount of time but many of us don’t know how to use it to best effect. This programme will illustrate how to recognise priorities and plan as well as recognising and dealing with common time...
Email is one of the most common communication methods in the working world. However, it can be the cause of many misunderstandings and breakdown of relationships.
In our experience this is often a very misunderstood behaviour and is often confused with aggression. We are not born assertive and the behaviour does not come naturally to most people.
This important skill is often one of the most feared activities amongst business people. Even the most confident of individuals have been known to “go to pieces “when they are asked to deliver a presentation to an audience or “say a few words”.
Communication of one form or another is the way that we interact with other individuals, teams, customers, suppliers and other stakeholders. However, unlike many activities that need to be carried out in the working environment, it is often ill-prepared and inappropriate methods used. This can resu...
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