TOP 10 CUSTOMER SERVICE COURSES IN PERTH, AUSTRALIA

The course you need in order to know a little bit of everything about the job of customer service agent!

Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need. This skill set includes following infection prevention and control policies and procedures, imple...

Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.

Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.

This 1 day program provides customer service concepts, tools and techniques to enable you to provide outstanding customer service. With our expert trainers, learn how to leave a positive lasting impression by delivering great customer service.

This workshop is designed specifically for those who are on the front line, those who are the main interface between the organisation and their clients or public. Those who have recently benefited include: Switchboard Operators, Secretaries, Administration Assistants, ‘Help Desk’ Operators, Rec...

Understand the IT Business Relationship Organizational Model to discover how to form a true partnership between the service provider and business units

This course explores the various aspects of this all-important role within an organisation. You will learn a number of skills to improve their capacity to service customer and client needs in an effective and professional manner.

This module is designed to help participants use their vocal tone effectively and speak with confident fluency. Additionally, question techniques will be discussed that can bring conversations between customers and clients to the next level – by inspiring engaging dialogue beyond a simple sales p...

The course focuses on teaching your call center agents to make an impact with their clients on a personal level.

With our training solution, we can provide an engaging learning opportunity to employees of any experience level. Our materials cover various areas and content that is tailored for the specific needs of your staff.