Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves.
DurationOverview
Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves.
This course focuses on understanding the difference between aggressive, passive and assertive behaviours to improve personal communication effectiveness.
Prerequisites
Objectives
What's included
Course Content
Understanding communication
How to help build, boost and develop self-confidence and assertiveness
Methods and Techniques
Rights and Responsibilities in assertiveness
Beliefs
Types of Assertion
Behaviours associated with assertive, passive and aggressive communication styles
Established in 1992, IT Training Solutions Ltd began life as an on-site computer training company in response to the business world's growing demand for flexible, high-quality training at an affordable price.
Our training is made to fit your requirements. The course schedule allows you to book a place on an existing course, whilst private training can be based on an existing course, or a number of lessons taken from several courses. We can also write bespoke courses for you based on your in-house systems or development program.
If you have an IT issue that you would like help with, one of our experienced IT professionals can visit in person or virtually and resolve the issue for you.
We can provide help with specific tasks, one off projects and we can also help with regular projects. We also provide desk-side support and floor walking.
Assertiveness skills training helps you to say no, to start difficult conversations and to get what you want, and to build effective relationships with others.
Assertiveness is being clear about your own position, communicating this to others, and accepting their positions. Essentially it involves taking responsibility for your feelings and beliefs and not attempting to justify them. Assertiveness means standing your ground and standing up for your rights
Assertive communication is effective communication. It’s how to deal confidently and successfully with the people around you. Assertive people feel in control,
This one-day virtual workshop is designed for those who want to feel more confident and more assertive, without having to be aggressive in the workplace and provides delegates with a personal toolkit to enable them to handle the work situations they find most challenging.
Are you as assertive as you could be to maximise your self-esteem, and build career enhancing relationships? This course is ideal for anyone wishing to develop assertive communication techniques in common day-to-day situations, or for those looking to learn powerful new approaches to overcoming pas...
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