Coaching and Mentoring

Course Overview

Learn effective coaching and mentoring techniques to develop and empower individuals within your organisation. This course covers goal-setting, feedback, and the creation of a supportive environment.

Who Should Attend

• Directors

• Deputy Directors

• Heads of Department

• Senior Managers

• General Managers

• Team leaders

• Project managers

• Project leaders

• All individual employees

Course Outcomes

• Maximise the achievement of an organisation’s vision through coaching and mentoring

• Bring out the best of the skills, talents, contributions and qualities of all involved

• Use modern correct skills and techniques

• Achieve long-term organisational benefits

Course Topics

Characteristics and Benefits

• Differences between coaching and mentoring

• Coaching and mentoring to improve organisational and individual performance

• Choosing the most appropriate coaches and mentors

• Criteria to identify those appropriate to be coached or mentored

Preparation

• Setting objectives within a strategic context

• Identifying and agreeing individual coaching and mentoring needs

• How to become an influential coach or mentor

• Structuring effective coaching and mentoring sessions

Skills for Success

• Set clear targets for timescale and resource allocation

• Ensure understanding of oral communication skills required

• Reading and interpreting body language

• Support without judgement

Overcoming the challenges

• Retaining objectivity throughout a personal relationship

• Maintaining motivation and enthusiasm on both sides

• Giving and receiving constructive feedback

• Avoiding dependency

Measuring Results and Contribution

• Managing expectations on both sides

• Setting appropriate short medium and long-term targets

• Systematic regular and structured monitoring

• Measuring return of investment of time money and people