Negotiation Skills Training Course

by NobleProg Canada Claim Listing

This two day course is designed for people who want to achieve better outcomes from their negotiations with customers, suppliers and colleagues. It teaches the skills and tactics used by effective negotiators and builds the confidence needed to succeed.

$5690

Contact the Institutes

Fill this form

Advertisement

NobleProg Canada Logo

img Duration

14 Hours

Course Details

This two day course is designed for people who want to achieve better outcomes from their negotiations with customers, suppliers and colleagues. It teaches the skills and tactics used by effective negotiators and builds the confidence needed to succeed.

Delegates learn the different negotiating styles and how to maximise their personal power while protecting important relationships. The course is highly participative with a combination of lecture, discussion, coaching and exercises.
 

 Course Outline

  • What is my personal negotiating style?

          - understanding your individual style and its impact in negotiations

  •  Competitive or cooperative?         

           - knowing the right approach to adopt

  •  The need for creativity and flexibility       

           - seeking alternatives and solving problems

  • Expectation management

          - how to manage the pre-negotiation and opening stages

  • Non-verbal communication

          - using body language to reinforce what we say

  •  The importance of preparation 

           - what you need to do before the negotiation commences

  •    Shifting the balance of power 

            - identifying the strengths and weaknesses of both parties

  •  Goals and objectives 

            - what does good look like and what is unacceptable?

  • Looking beyond demands to interests and concerns

            - find out what lies behind demands and what really matters to the other party

  • Identifying variables

            - what can we conceed at the lowest cost to us and what do we want to get in return? 

  • Making and justifying proposals

             - positioning and demonstrating value in their terms

  •  How to respond to proposals

             - explaining why it's unacceptable and making counter proposals 

  • Use of questions

             -  using conditional questions to test solutions without making firm commitments

  • The bargaining process

             -  trading concessions to achieve win/win outcomes

  • Dealing with deadlock

              - tools to help you navigate around impasses 

  • Responding to price challenges

              - how to defend your position

  • Securing the deal 

               - summarising and closing to avoid costly misunderstandings 

  • Toronto Branch

    18 King Street East Suite 1400, Toronto

Check out more Sales Negotiation courses in Canada

AOLCC Logo

Sales Professional

This program is designed to provide students with the fundamental skills, knowledge, and attitudes required for success in an entry-level position. It will appeal to those individuals who are charismatic, energetic, strong communicators, driven by results, and willing to put themselves on the front

by AOLCC [Claim Listing ]
Academy of Learning Career College Logo

Sales Professional

This program is designed to provide students with the fundamental skills, knowledge, and attitudes required for success in an entry-level position.

by Academy of Learning Career College [Claim Listing ]
McGill University School of Continuing Studies Logo

Contract Negotiation Skills

This workshop is for any professional who wants to learn the essential techniques of negotiating a contract. This would include individuals who have no experience but want to learn the fundamentals of contract negotiations.

by McGill University School of Continuing Studies [Claim Listing ]
  • Price
  • Start Date
  • Duration
Louis Riel Vocational College Logo

Negotiation Skills Workshop

The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the futur...

by Louis Riel Vocational College [Claim Listing ]
Priority Management Logo

Telephone Sales

Learn how to make outbound sales calls more effective while building strong customer relationships for your company. Ensure that inside salespeople at your small- or medium-sized business proactively plan, manage, and implement phone-sales campaigns that generate revenue.

by Priority Management [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy