This two day course is designed for people who want to achieve better outcomes from their negotiations with customers, suppliers and colleagues. It teaches the skills and tactics used by effective negotiators and builds the confidence needed to succeed.
DurationThis two day course is designed for people who want to achieve better outcomes from their negotiations with customers, suppliers and colleagues. It teaches the skills and tactics used by effective negotiators and builds the confidence needed to succeed.
Delegates learn the different negotiating styles and how to maximise their personal power while protecting important relationships. The course is highly participative with a combination of lecture, discussion, coaching and exercises.
- understanding your individual style and its impact in negotiations
- knowing the right approach to adopt
- seeking alternatives and solving problems
- how to manage the pre-negotiation and opening stages
- using body language to reinforce what we say
- what you need to do before the negotiation commences
- identifying the strengths and weaknesses of both parties
- what does good look like and what is unacceptable?
- find out what lies behind demands and what really matters to the other party
- what can we conceed at the lowest cost to us and what do we want to get in return?
- positioning and demonstrating value in their terms
- explaining why it's unacceptable and making counter proposals
- using conditional questions to test solutions without making firm commitments
- trading concessions to achieve win/win outcomes
- tools to help you navigate around impasses
- how to defend your position
- summarising and closing to avoid costly misunderstandings
NobleProg is an international training and consulting group, delivering high-quality courses to every sector, covering artificial intelligence, IT, Management, Applied Statistics.
Over the last 18 years, we have trained more than 50000 people from over 6000 companies and organizations.
Our courses include classroom (both public and closed) and instructor-led online giving you choice and flexibility to suit your time, budget and level of expertise.
We practice what we preach; we use a great deal of the technologies and methods that we teach, and continuously upgrade and improve our courses, keeping up to date with all the latest developments.
Our trainers are hand picked and have been through rigorous checks and interviews, and all courses are evaluated by delegates ensuring continuous feedback and improvement.
"Our mission is to provide comprehensive training and consultancy solutions all over the world, in an effective, tailored to consumers’ needs, and accessible way. We aim at full optimization of training organization process in order to make it quick and easy for each of the involved parties. "
NobleProg, established in 2005 in Krakow, Poland gradually expanded its operations to other global markets. In just two years, the first foreign branch was opened in London.
The overwhelming potential of NobleProg combined with the rising need for self-development programs, especially in the field of technological skills, prompt the company to change the business model into a franchise.
By doing so, in a short period, the company gathered several groups of people passionate about education and new technologies to join the NobleProg Team. With each year, the territorial reach of NobleProg was further expanding and we now have offices on every continent.
NobleProg was further expanding — in the present day, the brand connects 6 branches in Poland solely, and just as many spread on every continent, making NobleProg a provider of the highest quality training to any place in the world.
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No matter how phenomenal your merchandise or service are, or how gifted your sales team are, they’ll not be capable to attain a deal with your customer if they don’t know how to determine their buying needs to match potential buyers with products or services best matched to their needs.
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The Sales Foundations course is designed to introduce students to the basic concepts behind how sales works, and how to integrate proven strategies into their sales toolkit.
This training for salespeople and representatives will teach you the stages of selling and all the techniques to sell more. The course is tailored in content and duration to your industry and needs.
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