This entry-level hospitality qualification aims to develop the core foundation skills and practical knowledge you need to succeed in the hospitality industry.
DurationThis entry-level hospitality qualification aims to develop the core foundation skills and practical knowledge you need to succeed in the hospitality industry.
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations.
Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
Hospitality Fundamentals
Hospitality Fundamentals aims to equip you with the skills necessary to deliver exceptional customer service whilst ensuring a safe, efficient, and welcoming environment for all.
You will not only develop the ability to understand and address customer needs, handle complaints, and manage difficult situations with a positive approach while applying cultural sensitivity.
You will also dive into and discover principles food safety, hygiene practices, hazard identification, risk management strategies, and workplace health and safety procedures to minimise the risk of foodborne illnesses or workplace accidents.
We provide custom learning solutions designed to align with your specific training requirements, business processes and culture.
Founded in 2009, Allara Learning is a leading national vocational education and training provider. Allara Learning focuses on hospitality, retail, business and leadership & management training.
Allara Investments Pty Ltd trading as Allara Learning owns Tactical Training Group RTO Code: 91054 and WG Learning RTO Code: 91178
Our training solutions include:
We believe that making a real difference to businesses and individuals through education and training are central to our growth and success.
Act with Integrity
We act with honesty, fairness and accountability.
Commit to the team
We focus on achieving the team’s purpose over and above our own individual objectives.
Take ownership
We believe that taking action is not someone else’s responsibility.
Focus on the customer
We recognise that our customers are the reason for our success in business.
This qualification reflects the role of individuals who participate in a range of routine and predictable hospitality work activities. They work under close supervision and are given clear directions to complete tasks.
Make your resume stand out with our SIT20316 Certificate II in Hospitality! This course is great for those wanting to gain employment in a Hospitality position or those already working in the industry wanting to upskill.
This Course is an operations level qualification, which gives you entry to jobs in restaurants, cafes, hotels and clubs. It includes the important skills of bartending, foodservice, and responsible service of alcohol - all surefire pointers to a successful career.
This is a jointly funded initiative of the Australian and state and territory governments to support an increase in low or no fee training places for job seekers
This qualification reflects the role of skilled operators who use a range of well-developed hospitality skills. They use discretion and judgement and have a sound knowledge of industry operations.
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