The service you receive in a cafe or restaurant can make or break your experience, so great front of house staff are a valuable asset in any hospitality business.
The service you receive in a cafe or restaurant can make or break your experience, so great front of house staff are a valuable asset in any hospitality business.
Whether you are an employer looking to upskill your staff or you're working in a hospitality business, this course is designed to give you the hands-on skills you need.
You will learn safe work practices, customer service, how to operate a bar, preparation and service of espresso coffee, hygenic practices for food safety and more.
Wondering if this industry will suit you?
We have created a very short course quiz to help you gain a little more understanding of what is required and whether you might enjoy a role in this industry. Take the quiz here.
The Gordon grew out of the need for technical training in the brave new world of the 1800s industrial age. From its origins as a mechanics institute and a night school for tradespeople, The Gordon has become the embodiment of quality vocational education and training in Geelong and beyond.
During the late 1800s, Geelong's increasing importance as an industrial centre, along with a worrying overseas trend showing Britain was losing its traditional markets to the United States and Europe, spurred leading Geelong citizens to campaign for greater technical training. However, it was another overseas event that hastened The Gordon's development. The heroic exploits of British general Charles Gordon had captured Geelong's imagination. His death during the siege of Khartoum in Africa prompted calls for a memorial. One proposal, backed by a military battalion brass band, suggested a statue but others wanted something more meaningful. What better memorial could there be, it was said, for a man whose life was devoted to civic duty and, especially, to the education of the disadvantaged, than a vocational institute.
Since opening in 1887, in a single-storied hall and operating mainly night classes for tradespeople, The Gordon has developed into an institution operating across four campuses. In 2017 The Gordon celebrated 130 years of its proud history of leading education in the Geelong region.
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations.
This qualification reflects the role of commercial cooks who use a wide range of well-developed cookery skills and sound knowledge of kitchen operations to prepare food and menu items. Using discretion and judgement, they work with some independence and under limited supervision using plans, polici...
This qualification may assist you in entry to a university degree course.
This Course is an operations level qualification, which gives you entry to jobs in restaurants, cafes, hotels and clubs. It includes the important skills of bartending, foodservice, and responsible service of alcohol - all surefire pointers to a successful career.
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations.
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