The service you receive in a cafe or restaurant can make or break your experience, so great front of house staff are a valuable asset in any hospitality business.
The service you receive in a cafe or restaurant can make or break your experience, so great front of house staff are a valuable asset in any hospitality business.
Whether you are an employer looking to upskill your staff or you're working in a hospitality business, this course is designed to give you the hands-on skills you need.
You will learn safe work practices, customer service, how to operate a bar, preparation and service of espresso coffee, hygenic practices for food safety and more.
Wondering if this industry will suit you?
We have created a very short course quiz to help you gain a little more understanding of what is required and whether you might enjoy a role in this industry. Take the quiz here.
The Gordon grew out of the need for technical training in the brave new world of the 1800s industrial age. From its origins as a mechanics institute and a night school for tradespeople, The Gordon has become the embodiment of quality vocational education and training in Geelong and beyond.
During the late 1800s, Geelong's increasing importance as an industrial centre, along with a worrying overseas trend showing Britain was losing its traditional markets to the United States and Europe, spurred leading Geelong citizens to campaign for greater technical training. However, it was another overseas event that hastened The Gordon's development. The heroic exploits of British general Charles Gordon had captured Geelong's imagination. His death during the siege of Khartoum in Africa prompted calls for a memorial. One proposal, backed by a military battalion brass band, suggested a statue but others wanted something more meaningful. What better memorial could there be, it was said, for a man whose life was devoted to civic duty and, especially, to the education of the disadvantaged, than a vocational institute.
Since opening in 1887, in a single-storied hall and operating mainly night classes for tradespeople, The Gordon has developed into an institution operating across four campuses. In 2017 The Gordon celebrated 130 years of its proud history of leading education in the Geelong region.
This qualification reflects the role of individuals who participate in a range of routine and predictable hospitality work activities. They work under close supervision and are given clear directions to complete tasks.
Make your resume stand out with our SIT20316 Certificate II in Hospitality! This course is great for those wanting to gain employment in a Hospitality position or those already working in the industry wanting to upskill.
This Course is an operations level qualification, which gives you entry to jobs in restaurants, cafes, hotels and clubs. It includes the important skills of bartending, foodservice, and responsible service of alcohol - all surefire pointers to a successful career.
This is a jointly funded initiative of the Australian and state and territory governments to support an increase in low or no fee training places for job seekers
This qualification reflects the role of skilled operators who use a range of well-developed hospitality skills. They use discretion and judgement and have a sound knowledge of industry operations.
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