Diploma Of Hospitality Management

Become an operator who can successfully manage a team of hospitality professionals. Be a specialist able to coordinate the business operations of a team from as small as 2 to as large as a department in an international hotel.

Who Is This Course For?

The Diploma of Hospitality Management course reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. 

They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. 

The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage.

Units:

• SITXFIN009 Manage finances within a budget (Core)
• SITXHRM009 Lead and manage people (Core)
• SITXMGT004 Monitor work operations (Core)
• SITXCOM010 Manage conflict (Core)
• SITXWHS007 Implement and monitor work health and safety practices (Core)
• SITXCCS015 Enhance customer service experiences (Core)
• SITXCCS016 Develop and manage quality customer service practices (Core)
• SITXFIN010 Prepare and monitor budgets (Core)
• SITXGLC002 Identify and manage legal risks and comply with law (Core)
• SITXMGT005 Establish and conduct business relationships (Core)
• SITXHRM008 Roster staff (Core)
• SITXFSA005 Use hygienic practices for food safety
• SITHKOP013 Plan cooking operations
• SITHCCC023 Use food preparation equipment