TOP 10 PROFESSIONAL COURSES IN HOBART, AUSTRALIA - PAGE 4

This course will give participants a six-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also be provided a set of skills in solution building and finding common ground.

This course presents the skills and knowledge required to execute tasks associated with the recruitment cycle that require in-depth knowledge of the work of the organisation and how recruitment and selection practices fit with other human resources functions.

This course uses a mixture of theory, practical exercises and ‘on your feet’ public speaking to teach participants how to prepare and deliver convincing presentations.

This course defines the skills and knowledge required to undertake a minor project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application.

This course provides the skills and knowledge required to develop and implement an operational plan. It also supports participants whose role is to implement an operational plan by monitoring and adjusting operational performance, planning, resource acquisition and performance reporting.

Upon completion of this course attendees will be able to design, produce and deliver effective presentations. Those attending this course should be familiar with personal computers and be competent in the use of the keyboard and mouse.

This course teaches how to produce long documents with a wide range of complex layouts and formats, use automatic numbering systems, import data from other applications, work on documents with others, automate word processing operations, produce complex automated business documents.

On completion of this course, attendees will be able to use MYOB to process the payroll for a small business or for a department in a larger business. A hands-on approach is taken during this course. The detailed, step-by-step exercises are designed to impart relevant skills and knowledge.

This course will enable you to strengthen customer relationships and achieve long-term loyalty from your clients by using effective customer service strategies.

This course teaches practical techniques for managing personal and work time. There are no pre-requisites for this course.