COURSES OFFERED BY MSL TRAINING

Level 2: Retail, Customer Service & Sales Support Course is offered by MSL Training. If you have no experience or qualifications, or you’ve been out of study for some time, this is a great place to start.

If you’re looking to move up the career ladder, listen up! MSL Training offers ZERO fees for those over 18 and are NZ citizens or residents. Plus, evening classes allow you to work shifts around your study schedule. Our highly experienced team is there to support you in the hospitality industry...

Minute Taking Training course will enable you to understand the important role of a minute-taker as well as learn how to efficiently record all the important information discussed in any setting.

Negotiation Skills Training The Negotiation Skills Training course provides you with practical negotiation techniques applicable to negotiation in many contexts and situations.

The Advanced Skills for Elite Administrative and Executive Assistants training course teaches the participant how to develop the competency for the advanced skills and flexibility.

The Business Etiquette training course will improve your staff's understanding of professionalismwithin the desired expectations of your organisation.

This course teaches you how to assure the effectiveness of any type of business writing, whetherit's reports, proposals and even emails, and ensures these documents are written using the correct sentence structure, grammar and formatting.

Writing proper business-related documents in today's workplace requires a solid understanding of the fundamentals behind how specific documents should be approached, designed and edited. Written communications in the workplace should be concise, yet thorough and well presented.

The Communication Skills training course is one of our most popular courses and teaches you powerful concepts like how different personality types can influence communication, what your personal communication preferences are, and most importantly how to implement and use these skills immediately.

Effective facilitation skills are a highly desirable attribute for individuals who wish to manage meetings and planning sessions for more timely and productive outcomes.