List of available Customer Service Courses in Chennai, India. The Customer Service courses in Chennai are provided by the following institutes: Also, check out all Customer Service Courses from all over India.
The course you need in order to know a little bit of everything about the job of customer service agent!
Building Customer Rapport Course is offered by Dishah Consultants. In the dynamic world of business, customer service is a linchpin of success. Exceptional customer service not only satisfies customers but also builds loyalty and drives business growth.
Customer Service Skills training is offered by Sales Training Experts for all skill level. Our process of training, from start to finish, is unique. We commit a significant amount of time tailoring Training Programs to fit our clients' objectives and needs
Tele calling Training is offered by Sales Training Experts for all skill level. Our process of training, from start to finish, is unique. We commit a significant amount of time tailoring Training Programs to fit our clients' objectives and needs.
Customer Handling Skills course is offered by Ramanathans for all skill level. We are Ramanathans, pioneers in the field of training with more than five decades of experience in training people from various walks of life.
Customer Service course is offered by Prime Educators. A strong relationship with the customer is essential and the logical way in which to strengthen that relationship is to provide excellent customer service.
When you are talking on the phone you are unable to see the person expression or reaction they have in you. As you are the first person in contract with the customer it is therefore important for you to have the proper skill on how to communicate effectively on the telephone.
Callers have certain expectation. When caller's expectations are not met, frustrations ensues, which then escalates to outright anger depending on how well the servicing staff handles the call. It is also common occurrence at call centers acting unprofessional to put the callers on the defense.
Many organizations are undertaking efforts to better understand consumer activity as a way to onboard new customers and generate second sell opportunities. Irrespective of the market that you play in, understanding what the customer expects and how you perform in meeting or exceeding those expectat...
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