TOP 10 CUSTOMER SERVICE COURSES IN MALAYSIA - PAGE 3

Starting a new career in customer service can be intimidating. How will you deal with all those people? New employee training can teach you how to turn on the lights and work on the computers, but you need to know more about the non-tangibles.

Excellent Customer Service Skills workshop is offered by ITS Management Sdn. Bhd. (ITS Learning Center). ITS Management Sdn. Bhd. (formerly known as ITS Learning Center) is a professional training institute that gained multiple approvals from Malaysian Government Agencies.

This is a 2-day customer service training skill improvement program that focuses on handling difficult and demanding customers. It includes understanding customer needs and expectations, handling customers on the phone and complaints, psychology of customer complaints, solving customer’s problems...

Our professional certificates awarded by utm space. The programme is fully accredited by the school of professional and continuing education, universiti teknologi malaysia (utmspace), an internationally recognised and reputable university.

This english program exposes the participants to vocabulary and appropriate english that will be used often in the airline industry and the business world too. Emphasis is also placed on improving listening and speaking skills through plenty of audio listening practices, discussions and presentatio...

If your organization uses an outbound or inbound telesales team, then you can stay ahead of the competition by having your representatives undergo pd training’s sales and customer service training course. After the training is completed, participants will think and act like sales professionals, w...

This professional phone skills course from pd training teaches you on how to represent your organization in a clear, friendly yet professional way. Remember, excellent customer service is an important ingredient to the success of any organization.

Discover how to positively connect with your clients with a customer service training course from pd training. This course demonstrates sensible ways to retain your valuable clients and win repeat business.

This program offers the solutions in experiencing the thrill of becoming an effective customer experience expert in 3 stages. Customer care professionals are made not born into this time and age.

With eager anticipation, you enrol in the program and are immediately struck by the immersive, experiential approach to learning. The trainers don't just lecture at you; they engage you in practical exercises and real-world scenarios that hone your skills and reinforce your newfound knowledge.