List of available Business Management Courses in Whangarei, New Zealand. The Business Management courses in Whangarei are provided by the following institutes: Also, check out all Business Management Courses from all over New Zealand.
This programme has a strong focus on customer service as well as literacy and numeracy, to prepare you to go straight into work in the retail sector.
Level 2: Retail, Customer Service & Sales Support Course is offered by MSL Training. If you have no experience or qualifications, or you’ve been out of study for some time, this is a great place to start.
Learn how to interact with customers as well as respond to complaints, gain knowledge about products and services so you have the confidence to provide information to customers in-person and by phone.
The course covers all the essential information you need to understand payroll legislation and your obligations as an employer.
Skills Achieved: Communication, Active Listening, Personal Presentation, Confidence Building, Interview techiniques, Interview Strategies
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