COURSES OFFERED BY LEADING TRAINING

crum is the most popular form of Agile project Management. It has clearly defined roles and processes. A scrum master facilitates a project team through the processes.

This course will not only provide the necessary basics for Agile organizations but also serve as a response to the general manager's challenges in the increasingly complex business world of the 21st century.

Understand Agile Principles and 2 key methodologies - Scrum and Kanban.  Scrum is the most popular form of Agile Project Management.  Agile emphasises delivering customer value early in a project cycle. This course is aligned to prepare you to write the Professional SCRUM with Kanban Certificatio...

In this course, you will learn to create project plans, track timelines, baselines, tasks, and resources of a project, understand the project life cycle to setting up and refining schedules analysing costs allocating resources and tracking progress.

This Unit Standard is intended for managers in all economic sectors. These managers would typically be second-level managers such as heads of department, section heads, or divisional heads, who may have more than one team reporting to them, and who would like to gain the skills to effectively devel...

Telephone Skills for Call Centres training is offered by Leading training.This is by far the most common media used in Call Centers today. It is also Surprising on how little time and attention is given to building the skills needed for agents to be really successful in their function.

Our digital marketing course includes search engine optimization (SEO), search engine marketing (SEM), content marketing, content automation, campaign marketing, and e-commerce marketing, social media marketing, social media optimization and display advertising.

This course is a combination of the best we have to offer in Customer Service and Call Centre skills. We have combined our Customer Centric Employee Course and our Telephone Skills for Call Centres to give a powerful vitamin boost of essential knowledge and skills for anyone working in a high-stres...

This course is aligned to meet the specific outcomes of unit standard 120300, at NQF level 5 for 8 credits. It is the first topic in the Leadership Module of the National Certificate: Generic Management SAQA ID: 59201.

This course aims to expose delegates to office administration processes and to equip delegates with tools to effectively deal with all aspects of business administration.