TOP 10 PERSONAL DEVELOPMENT COURSES IN GLOUCESTER, UK - PAGE 3

Managers, Supervisors and staff who want to be able to communicate effectively at work and whose performance depends on understanding situations, understanding others, understanding communications and being understood.

This course is for anyone who deals with customers on a face-to-face basis or over the telephone. It is designed especially for those with responsibility for ensuring customer issues are dealt with promptly, politely, fairly and firmly.

This course is perfect for individuals and line managers, who need a better understanding of how stress can affect behaviours and performance in the workplace. If you are unsure about how to resolve and reduce stress, this course will prove invaluable in helping you manage it yourself, and in stres...

Those who are required to design and compose technical and non-technical reports who feel an organised approach would be more effective.

If you need to learn how to manage your time more efficiently and make the most of the precious time you have, this course is for you. Whether you are a junior or senior member of staff, this course will give you a great insight into how to plan your days effectively, with effective long and short-...

Anyone who needs to present to small or large groups and would like to learn to do so in a well organised, confident and professional way.

Anyone who takes minutes (in either formal or informal meetings), but specifically people with no formal training or who feel their skills need updating. People who run meetings will also find the course useful. Participants are welcome to bring along copies of any minutes they currently take.

Are you as assertive as you could be to maximise your self-esteem, and build career enhancing relationships? This course is ideal for anyone wishing to develop assertive communication techniques in common day-to-day situations, or for those looking to learn powerful new approaches to overcoming pas...

This one-day virtual workshop is designed for those who want to feel more confident and more assertive, without having to be aggressive in the workplace and provides delegates with a personal toolkit to enable them to handle the work situations they find most challenging.

our training programmes are designed to improve employee performance and positively impact workplace cultures.