COURSES OFFERED BY PROFESSIONAL DEVELOPMENT TRAINING

In this Active Listening training course you will learn how to listen, understand and then respond. Using these techniques you will become a more effective communicator in all situations, whether during a one-on-one conversation or in business meetings.

This Anger Management Training program, delivered by PD Training in Malaysia, will help teach participants how to identify their anger triggers and what to do when they get angry.  Learn key anger management techniques, ways to de-stress and tips on balancing anger with positivity.

This course provides various tips on how to search for ideal jobs that suit your qualifications, write and present yourself effectively in your application letter and resume/cv, practice common job interview tips and prepare for possible interview questions you might encounter. Registering in this ...

This workplace diversity training course is a method to teach employees best practices when interacting with individuals with diverse backgrounds. This course can educate employees on how to break the barriers (ethnic, social, political differences, etc. ) of employees, so that they can work jointl...

These engaging, practical training courses are delivered throughout kuala lumpur and malaysia. This recruitment and selection training course can be delivered at your premises by one of our expert local or international trainers or live online using our hive technology.

This training course in strategic business planning helps to develop your understanding and skills to create immaculate strategic business plans. Learn key skills like creating a mission statement, conducting a swot analysis, how to evaluate and review a strategic plan, goal setting, task delegatio...

Discover how to positively connect with your clients with a customer service training course from pd training. This course demonstrates sensible ways to retain your valuable clients and win repeat business.

If your organization uses an outbound or inbound telesales team, then you can stay ahead of the competition by having your representatives undergo pd training’s sales and customer service training course. After the training is completed, participants will think and act like sales professionals, w...

This professional phone skills course from pd training teaches you on how to represent your organization in a clear, friendly yet professional way. Remember, excellent customer service is an important ingredient to the success of any organization.

Standing out among the competition is important in today’s competitive retail market. This retail sales training course from pd training is designed to offer new techniques on improving sales in retail outlets, while at the same time concentrating on the significance of providing excellent custom...