TOP 10 BUSINESS MANAGEMENT COURSES IN NEW ZEALAND - PAGE 7

The PD Training Negotiation Skills Training Course in New Zealand provides you with practical negotiation techniques applicable to negotiation in many contexts and situations.

The PD Training (PDT) Leadership Development Training course in New Zealand is a practical course that provides participants with an impactful learning journey that develops insight and skills to develop as a leader.

Personal assistants (PA's) and executive assistants (EA's) are some of the most important people in any organisation in Australia. This course empowers these workers with the skills and techniques to become even more efficient, productive and professional.

To help you achieve your career goals we also offer a range of non-NZQA approved short courses which use resources that provide practical basics and up-to-date knowledge of the New Zealand business and employment environment.

This workshop covers leadership and management responsibilities, solution-driven leadership styles, adapting your style for high performance, understanding emotional intelligence, empowerment and delegation for effective leadership, trust and followership - leadership by consent.

This workshop covers: identifying your customers; what customer service is and isn’t; customer service in relation to internal and external customers; evaluating the customer service standards currently being practiced in the workplace; setting SMART goals to improve your customer’s service

his programme covers a variety of subjects aimed at preparing you for higher-level study in health, applied science, engineering technology or business.

Are you seeking a career in a customer-facing role? UCOL’s Certificate in Customer Experience Management (Contact Centre) Level 4 will provide you with the essential skills and knowledge for a successful career in the contact centre industry.

Working in business requires a broad skillset. Gain the skills and knowledge you need to excel in any office administration role in UCOL’s New Zealand Certificate in Business (Administration and Technology).

An office administration or customer service job might be ideal for you. UCOL’s Academy Business Administration & Technology Programme will help you develop your skills.