COURSES OFFERED BY THE YELLOW SPOT - PAGE 2

Research shows that it costs you five times as much to win a new customer than to keep a current one. This means that you must put in every effort to keep your old customers with you. And how can you do this?

This workshop first helps you identify and accept the thought processes that are creating creativity barriers for you. It then takes you through some exciting exercises that are sure to light that creative fire in you!

A leadership training program is one which trains the leaders of an organisation in the skills that they require to successfully lead and manage their organisation and their people. Corporate leadership training programs can be based on various skills.

Supervisors have to strike a good balance between the task at hand and relationships with their superiors, team and customers.

Our Coaching and Mentoring Skills Training equips participants to develop people’s potential. It teaches participants the framework they can use to give their coaching conversations a structure and direction.

Having great team management skills is one of the most essential yet challenging aspects of being a manager. Every team member is unique and different in personality, thought processes and experience.

Change Management is an approach used to transition employees, teams and organizations from their present state to a desired future state.

Assertiveness is about valuing one self and valuing others  equally. The roots of practicing assertive behaviour lie in our Genes, our childhood upbringing and in our personalities.

Coaching helps employees explore and realise their potential. This enables them to action their desired goals, improve their attitude and morale; and eventually move forward in life.