COURSES OFFERED BY PLYMOUTH BUSINESS TRAINING

This time management course will deliver a range of tools and techniques to make managing your time simple and straightforward. You will find out how to make real changes to your focus, habits, prioritisation and decision-making.

Express yourself more clearly, openly and confidently in your personal and professional relationships. This course is intended for anyone that needs to develop their assertiveness skills and improve communication with others

Customers will always demand good value and equally effective service. Complaints can make or break an organisation, particularly now that the internet provides such an easy forum for customers to air their grievances. We need to ensure that our people are skilled in handling complaints.

This training course highlights the important aspects of customer relationships and provides delegates with the skills and knowledge to foster positive interactions with every customer they come into contact with.

This course is for anyone who engages with customers. This course is particularly effective for delegates that want to exceed customer expectations.