COURSES OFFERED BY THE MANAGEMENT CENTRE

The term Emotional Intelligence (EI) is increasingly well known and often cited as the key to effective workplace relationships. It was first popularised in1995 by Daniel Goleman – originally a science journalist now a consultant/academic at Rutgers University Graduate School in New Jersey.

Working in the charity, public or not-for-profit sector can feel overwhelming: everything is a priority and results have a wide-reaching impact. This day goes further than just a personal time management training course.

In this highly reflective workshop, participants build their confidence in having difficult and challenging conversations at work, while being assertive. Whether there’s a difficult message to deliver, feedback to give about something that has gone wrong, or because of the concern that there will...

Having to give a formal presentation is often cited as the experience that people most fear and many will go a long way to avoid having to speak to an audience. And yet it is increasingly something that’s required as part of the job. These two intensive, challenging and hugely enjoyable days will...