TOP 10 CUSTOMER SERVICE COURSES IN JOHANNESBURG, SOUTH AFRICA

The course you need in order to know a little bit of everything about the job of customer service agent!

Learn to increase front office efficiency and help sales grow with the knowledge and skills gained from the completion of this module.

The famous Helen O’Grady programme is used for corporate training. The Academy offers half day, full day or weekly training sessions to fit into your training needs.

In this course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations.

Customer service is a key to every organisation and this programme is designed specifically for people who interact with customer on a face to face, telephonically, through exchange of e-mails and social media. SAIL’s programme has been designed to meet the needs of those people who may wish to p...

Customer Success and Service training is offered by PMI. PMI has over 40 years experience as a leading provider of corporate training solutions in Southern Africa. We offer a progression on articulated learning from level NQF 1 to NQF 8 with over 40 qualifications and 150 short courses.

The Customer Service excellence training enables delegates to become more professional in all aspects of customer interaction and servicing.

By the end of this course you will have a better understanding of your customers’ expectations by clearly identifying the four phases of effective client service.

Customer Service and Call Centre Management Course is Offered by Academy of York.

The Corporate Receptionist workshop develops front line staff to become highly professional and efficient when dealing both face to face and telephonically with clients. They will understand the importance of communicating in a corporate and courteous manner to both internal and external customers.

A training programme for Call Centre staff who need to improve their customer service and telephone skills.