TOP 10 CUSTOMER SERVICE COURSES IN JOHANNESBURG, SOUTH AFRICA - PAGE 3

Our front office training will ensure that ensure that your hotel, lodge or guesthouse standards are lifted very high, hence improving customer experience and reducing complaints

Improve Customer Experience and Profits. Suitable for Restaurants, Hotels, Resorts, Game Lodges, Guest Houses and other Hospitality Businesses • 7 Star Service

Understand the meaning of Customer Service, identifying your customers and realising it's all about Attitude.

Learn to see yourself and your organisation as others see you. Build excellent rapport and utilize easy ways to ensure crystal-clear, positive communications

Understand the meaning of Customer Service, identifying your customers and realising it's all about Attitude.

Every positive interaction you have with a customer helps build a strong relationship between your business and that customer. The opposite is true if the interaction is less than positive.

You must go beyond simply showcasing your products and services and purposefully design and plan to develop strong relationships with your customers.

Become a world-class communicator via active listening and consultative influencing skills.

The fundamental principles of contact center management that equip call center management professionals to build exceptional operations and careers. Advance the success of your call center and achieve your professional career goals with a solid foundation in planning and managing an exceptional ...

The lessons help viewers evaluate their own email communications, ensuring that the recipients won't misinterpret them in any way.