TOP 10 CUSTOMER SERVICE COURSES IN JOHANNESBURG, SOUTH AFRICA - PAGE 3

In this course we teach trainees to develop the already exceptional skills that they have working with people. This workshop will help participants define and understand call centre strategies.

Customer Service and Call Centre Management Course is Offered by Academy of York.

The Corporate Receptionist workshop develops front line staff to become highly professional and efficient when dealing both face to face and telephonically with clients. They will understand the importance of communicating in a corporate and courteous manner to both internal and external customers.

The broad aim of this course is to introduce participants to key knowledge, attitudes and skills pertaining to Service Excellence and Quality in the work environment.

A training programme for Call Centre staff who need to improve their customer service and telephone skills.

Don’t miss the call of success! Enrol in one of our fantastic Receptionist Courses and upgrade your skills. You’re just one ring away from the greatness that awaits.

Our Medical Receptionist Courses will serve as your first step in becoming a certified medical receptionist. Improve your communication and admin skills with us today.

Our Customer service training program seeks to achieve improvement in levels of real and perceived customer service by immediately improving the skills and the commitment of everyone who has customer contact in your organization.

Customer Sense Service Excellence Training Course is Offered by DYNA Training (Pty) Ltd.

This course is designed to upskill receptionists and frontline personnel to be highly professional. All frontline staff such as receptionists, relief receptionists and telephony personnel will benefit from the practical information and approach to this all important position.