TOP 10 CUSTOMER SERVICE COURSES IN PRETORIA, SOUTH AFRICA

The course you need in order to know a little bit of everything about the job of customer service agent!

This programme aims to upskill employees who are currently employed in a reception and cash handling role.

The short course in Customer Service Excellence is designed for individuals working directly with customers and their supervisors in service organisations. Its primary objective is to offer practical skill training to enhance front-line service delivery and elevate customer satisfaction.

Our Medical Receptionist Courses will serve as your first step in becoming a certified medical receptionist. Improve your communication and admin skills with us today.

Our front office training will ensure that ensure that your hotel, lodge or guesthouse standards are lifted very high, hence improving customer experience and reducing complaints

As Customer Care forms the biggest part of not only our life but also our service and the impact it may have on our guests, we look at topics such as effective customer care, customer information and accurate information, customer’s needs, the maintaining of information displays

This programme is intended for people working in call centre environment and is intended in improving competence in handling in-bound calls and providing information in a call centre environment

Computerized Cashier Course is offered by Matasolve Academy. These courses are ideal for those candidates who do not have a grade 12 qualification, but would like to enter a career path in health, development and social care fields. Learners with a grade 12 pass have an added advantage though.

This practical and enjoyable program will equip staff with the knowledge, awareness and practical skills needed to communicate professionally and enthusiastically towards customers.

Customer Service workshop is offered by Elogin Business Institute for all skill levels. E-Login Business Institute offers next generation education in the field of business and management.

Customer Service Excellence course is offered by JHJ Training. Our training approach focuses on a specific framework that ensures success, relevancy and implementation.