COURSES OFFERED BY DSI ACADEMY

Business Leadership: Becoming Management Material course is offered by DSI Academy.

Critical Elements of Customer Service course is offered by DSI Academy.

Solving Workplace Problems in Team Using Thinking System course is offered by DSI Academy.

A business case document helps the management team to evaluate and prioritise investment decisions. However it is not just about calculating costs - it also needs to show how the investment will help an organisation achieve its strategic objectives. 

Change is the only constant. Handling change management at the workplace is important as organisational change is more the norm rather than the exception.

People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. 

This two-day workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports.

This two-day workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages.

Emotional Intelligence (EQ) needs very little introduction. It does not matter if you are the president of a Fortune 500 company, or you are a receptionist. EQ is a 'must-have' skill.

Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another.