COURSES OFFERED BY KSL TRAINING - PAGE 2

To equip managers, team leaders and internal coaches with the skills, knowledge and confidence to coach individual team members to improve their own performance and confidence.

A comprehensive two-day train the trainer course which provides the skills, confidence and structure to design and deliver one-to-one training sessions in the workplace.

Build confidence and skills for handling telephone calls more professionally. Our comprehensive telephone training courses cover professional telephone techniques and call handling etiquette, with an emphasis on customer service.

Improve your sales skills with consultative selling techniques. A practical two-day intermediate B2B sales training course to boost results and build customer rapport, with a consultative sales approach.

Learn the art of effective sales negotiation. A two-day advanced sales negotiation training course with lots of valuable tips, tools and techniques for effective negotiation and objection handling.