COURSES OFFERED BY PRINGLE PCS

Providing customer service today is not always easy, customers often have heightened and seemingly unreasonable expectations of service levels. In general, we have a potentially explosive cocktail. This course helps staff to manage difficult customer situations with greater skill and confidence, re...

Although writing is an important part of working life, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their grammar and writing skills.

The aim of the workshop is to encourage you to make decisions and implement changes that will give you direction and add value to your life.

Presentation Skills are vital in today’s business world; poor presentations not only obscure the message and lose arguments, but also can affect sales. No matter what the case may be if it’s not presented professionally it will undoubtedly lose its impact.

Time Management skills are essential for successful people - these are the practical techniques, which have helped the leading people in business, sport and public service reach the pinnacles of their careers.

This course aims to give delegates the skills, tips and shortcuts to ensure that your meetings are productive and effective and that vital information is not lost through poor minute taking.

Train The Trainer Do you want to achieve more with your training? Whether you are a full time trainer or someone who delivers training or coaching occasionally as part of your role, this train the trainer course is for you. PCS’ Train the Trainer course aims to give practising and potential trai...