COURSES OFFERED BY THE TRAINING TERMINAL - PAGE 2

Delivers the knowledge and skills required of workplace fire marshals, including legislation and how to prevent and respond to fire.

Being a professional waiter is all about delivering exceptional customer service and possessing a unique balance of skills, knowledge and expertise.

As you study the material in this course, you should be able to recognise the significance of the GDPR regulations and apply them to your work, whether you handle data on reception, are part of a booking team, or are staff who collect customer information.

It will equip you with the knowledge to identify health and safety risks in the workplace and give you an understanding of the various regulations surrounding health, safety, and hygiene.

Hotel revenue management is about becoming the architect of your own fortune. A hotel room is a perishable product because you only have a limited number of hotel rooms available at any time. 

This course will explain the duties that are necessary to ensure that guests can enjoy a clean, comfortable, and welcoming environment during their stay.

The course will begin by introducing you to PCI data security and the safeguards that you can implement in your business to protect your customers.