List of available Call Center Training Courses in London, UK. The Call Center Training courses in London are provided by the following institutes: Also, check out all Call Center Training Courses from all over UK.
This course has been designed and adapted for a number of ptp's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service.
Managing a call centre effectively is as much of an art as it is a skill. This foundation call centre management training course gives you an opportunity to look at the best use of resources, understanding reports and planning for future activity.
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