TOP 10 CUSTOMER SERVICE COURSES IN NORTHAMPTON, UK

The course you need in order to know a little bit of everything about the job of customer service agent!

This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the i...

The purpose of this course: In this competitive economy it is essential that you attract and keep clients. Customer service is a critical part of this process. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowi...

The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the c...

Customer service is a qualification designed for people who are communicating with customers on a regular basis, by telephone or face to face. Areas covered include, developing working relationships with customers, solving customer’s problems, improving service to customers and telephone techniqu...