List of all the courses offered by Developing People.
Developing People offers a total of 12 courses.
The primary aim of this course is to understand what makes a customer angry and recognise the common triggers and emotions associated with dissatisfaction. The course looks to develop effective communication skills, providing participants with strategies to de-escalate tense situations and foster a...
The overall purpose of the course is to enable the delegates to recognise the signs of stress and to learn strategies to manage stress effectively and to minimise the impact of it.Â
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