COURSES OFFERED BY DEVELOPING PEOPLE

Neuro Linguistic Programming (NLP) is the study of excellence. This course will begin by exploring exactly what NLP is, then introduce some of the many tools and techniques which will enable delegates to gain clarity of thinking, develop a more flexible approach, build more effective relationships ...

This course is designed to enable delegates to build resilience and the cognitive, emotional and behavioural tools and techniques in order for them to succeed in the work-place. 

Some jobs require us to cope with expected or unexpected verbal confrontation. Have you ever felt attacked with words, expressions, or emotions? What do you do when an individual or groups response seems designed to upset you, to throw you off balance, or make you lose your cool? This course is for

This highly interactive course will help delegates improve their confidence and assertiveness and present themselves more confidently at work. Delegates will identify and learn how to make small but significant changes, which together can lead to sustained benefits in their life.

This course is designed to enable delegates to understand the importance of maintaining flexible cognitive, emotional and behavioural responses and to learn a range of techniques and approaches that can be used to help delegates actively thrive in challenging times.

This course is designed to help delegates to improve their levels of emotional intelligence and communicate more productively at work. 

The overall purpose of the course is to enable the delegates to recognise the signs of stress and to learn strategies to manage stress effectively and to minimise the impact of it. 

The purpose of the course is to enable first line managers and middle managers who want to improve how they get their message across to their team members and other internal stakeholders. The course looks at how to communicate effectively from a position of authority – to motivate your team and a...

The primary aim of this course is to understand what makes a customer angry and recognise the common triggers and emotions associated with dissatisfaction. The course looks to develop effective communication skills, providing participants with strategies to de-escalate tense situations and foster a...

This course is designed to develop practical skills in planning, designing and delivering effective presentations to the business standard.  Ideally, the delegates should bring with them a presentation that they will need to give in the coming weeks.  The delegates will be video recorded during t...