COURSES OFFERED BY INDUSTRY TRAINING SOLUTIONS

Essential training for anyone working with food eg. Community groups, volunteering in a kitchen or on the Marae. This workshop meets the compulsory training requirements needed.

Already working in hospitality and want to upskill? This is the course for you! You will learn the importance of correct kitchen practices, the history of coffee, the responsibility that comes with the serving of alcohol and more!

Learn the art of communication and how to overcome barriers. Communication is an important factor in every day life and has many different channels. Discover ways to overcome barriers in communication and learn the solutions for becoming a more effective communicator.

Learn the different parts of the espresso setup (grinder, machine, dump box, water filter). You will also make different types of drinks: Short Black, Long Black, Flatwhite, Hot Chocolate, Cappuccino, Mochaccino and Latte.

Learn the importance of effective communication and product knowledge to be successful in retail. You will discover the significance of product knowledge and delve into elements of fraud, theft and how effective communication can alter the success of the workplace.

An interactive workshop aimed at motivating and inspiring excellence in leading a team - ideal for any employers that want to grow, excite and encourage their staff to become an effective team leader.

The service industry requires you to have a wide range of skills. This starter package will give the best start! This is a great mix of theory and practical assessments. Will suit anyone that wants to work in hospitality, retail or travel and tourism.

The aim of this micro-credential is to provide learners with an opportunity for students to get real hands-on experience working within a hospitality environment preparing food and beverage items for service.

A great introduction for anyone who wants a career in the kitchen. Gain an understanding of the culinary products and terms used in the industry. Learn about the safe food practices required for all food handlers, which is a requirement under the Food Act 2014.

Learn the art of communication and how to overcome barriers. Being an effective communicator and listener will help you interview more confidently. These “must-have” skills will help you prepare for your job interview, and understand what your future employers are looking for.