TOP 10 BUSINESS MANAGEMENT COURSES IN MALAYSIA - PAGE 15

''What makes Change happen? Awareness? Desire? Knowledge? The ability to change?'' What reinforcement required for change to sustain? The answer is complex, yet it's something that can be learned and taught.

With over a million certificates worldwide, ISO 9001 is one of the most well known ISO standards, ISO 9001 helps organizations demonstrate that they can offer their customers consistent, good quality products and services.

In two days you will gain an understanding of the principles of design thinking. You will learn about the process as well as methods and tools to analyze user needs, prototyping, and generating ideas to solve problems.

''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang- Excellence in an organization is usually measured by one thing - customer service.

This program focuses on how organizations can embed risk management in their strategies, plans and activities. Risk management teams will need to adapt their thinking and approaches to these new technologies.

This intensive training teaches skills that boost sales and profitability through increased understanding and effective implementation of the selling process.

The competency based intereviewing skills program aims to assist in selecting qualified, successful candidates. Managers will be equipped with current interviewing skills to make their transition from ''doer'' to ''manager'' more successfully and less stressful.

The primary objective of this training course is to equipped Internal auditors with knowledge of practices specific to internal auditing, including planning and preparation of the audit, audit practices, and reporting audit findings.

Continual improvement is the backbone of Quality Management System. It is very important to demonstrate that the QMS is effectively maintained and the integrity of QMS maintained despite changes and occurrence of non-conformances.

Site Safety Supervisor training is offered by National Institute of Occupational Safety and Health. The primary role of NIOSH is to promote a safe and healthy workplace and workforce in Malaysia.