TOP 10 CUSTOMER SERVICE COURSES IN UK - PAGE 5

This qualification covers the principles of customer service including how to meet customers’ expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers.

Face-to-face contact and telephone, email and digital communication form part of customer service for businesses and other organisations. Whatever job title or role an individual may have – and regardless of whether they work in public, private or third sectors – the knowledge, skills and behav...

Build your confidence and create positive customer experiences, manage customer expectations, handle difficult customers and make the most of every customer contact.

This course is designed for those who are currently working or would like to work within the health and social care sector in a wide range of job roles. It will provide you with the knowledge to answer a series of questions leading to a Level 2 Accredited Qualification.

This foundation level qualification is aimed at those working in a customer service environment to help improve the quality of the customer experience and gain customer loyalty. 

The need to lead, model, and promote the organizational values within a customer service environment is essential for business success.

Corporate Reception training is offered by Course Kings for all skill level. We do not just tick boxes. Because our trainers are passionate about what they do, our training courses are delivered with passion, creativity and the fun factor. 

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well–trained customer service professionals who have a passion for providing quality service.

The Customer Service Skills Training course is designed for individuals to learn what it means to provide excellent customer service. Outstanding customer service is integral to the success of any organsiation.

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met.