COURSES OFFERED BY CHAMBER OF COMMERCE TRAINING

These qualifications demonstrate that you have achieved a level of skill and competence in the area of management. They offer a flexible approach as your skills are recognised by assessment rather than examination and are an ideal route to career development, enhancing your CV, your expertise

Understanding and meeting customer needs is an essential skill for staff across all customer-facing roles. The impact of poor customer relations can be felt directly on the bottom line. This course will develop the essential people skills that are at the heart of quality customer care.

Each level contains a wide range of units to allow you and your employer to tailor your qualification to your requirements. At all levels you will be able to apply knowledge, understanding and skills to meet national standards. A sample of units include

The competitiveness and productivity of every company is dependent on it having access to the skills it needs – today and in the future.

 This course will guide you through simple steps to creating effective paid advertising campaigns on Google and Facebook and examine different options for running campaigns and measuring the return on investment. 

Social Media is a key tool through which businesses can gain competitive advantage. This course will enable delegates to understand the range of social media channels available and how to best deploy them to develop a plan of activity.

This course will guide you through simple steps to ensure that you create web-content that works. It's about ensuring that you are making your content as relevant and easy to find as you can.

This introductory course is designed for people who are new to project management or have had no previous training. It provides an understanding of documentation, language and processes to manage projects successfully.

Financial management is a vital part of business management to support effective decision making. Financial information needs to be accurately understood and interpreted.

Take charge of your day, effectively prioritise tasks, plan time, establish realistic goals, and delegate to reduce your stress levels and enhance your efficiency.