COURSES OFFERED BY KEYS TRAINING

This one day training course will look at the tools and processes you need to build, present and work with your budget, understand a Profit and Loss Statement, Cash Flow and a Balance Sheet.  The course will also explain where the financial figures come from to make up these reports.

This one day workshop has been designed to take delegates from pre planning, through setting objectives, strategies, planning resources and budgets, task management, record keeping and right on to post-project evaluation.

The telephone is still one of the most cost effective and powerful business tools available for maintaining and increasing a customer base. Every time you pick up that telephone at work whether incoming or outgoing you can win or lose business.  

Today’s ever increasing speed of change brings many conflicts of interest into the workplace. These need to be managed and resolved if irreparable damage is to be avoided. This one day course explores how best to manage conflict as a strategy to facilitate healthy organisational development.

The primary aims of this one day instructor led course are to refine the communications skills and revitalise the attitudes that transmit real Customer Care and to assist delegates to interact on the telephone with customers in a productive and positive manner.  

This one-day course provides you with the concepts and skills to use Adobe Illustrator effectively. We will show you how to combine shapes with type to make simple logos ready for the web and for print.

Adobe Premiere Pro is a powerful program for editing digital video. Premiere Pro helps you create dynamic video or film. This one-day course helps you understand and work with concepts and features of Adobe Premiere Pro.

This one-day instructor led course is designed to introduce people to MS SharePoint and how it can help in a collaborative working environment. You will discover and understand what SharePoint is and how to access it.

Cash flow is undoubtedly under stress in the current climate. Prompt payment allows for greater efficiency, generates confidence and ensures survival. There is, however, often a conflict between getting paid and keeping the customer.

This one-day instructor led course is designed for existing users of Microsoft Access who need to be able to create databases and manage data more effectively.